⚠️ BOOKMARK THIS PAGE. In an emergency, do not search — call directly.
🚨 Emergency Numbers — Call Immediately
| Emergency | National Number | Building / Local Number |
|---|---|---|
| Ambulance | 108 (Free, 24×7) | [Nearest hospital direct line] |
| Police | 100 | [Local station number] |
| Fire | 101 | [Local fire station] |
| Elder Line (Senior Citizens) | 14567 | — |
| Women’s Helpline | 1091 | — |
| Building Security | — | Ext. 100 / [Mobile] |
| Warden / Manager | — | [Name]: [Mobile] |
| Maintenance In-Charge | — | [Name]: [Mobile] |
🏥 Medical Contacts
Empanelled Doctor
- Name: Dr. [Full Name], [Specialisation]
- Consultation days: [e.g. Tuesday & Thursday]
- Timing: [e.g. 10 AM – 12 Noon]
- Location: Medical Room, Ground Floor
- Contact: [Phone / Extension]
Nearest Hospital
- Name: [Hospital Name]
- Address: [Address] — approx. [X] km from The Virtuoso
- Emergency: [Phone]
Empanelled Pharmacy
- Name: [Pharmacy Name]
- Contact: [Phone]
- Timings: [e.g. 8 AM – 10 PM, daily]
- Home delivery: Yes — order by [time] for same-day delivery
🆘 Emergency Response Protocol
- Call Building Security immediately — Ext. 100 / [Mobile]. Security is trained in first response.
- If life-threatening, call 108 simultaneously. Give the address: [Full address of The Virtuoso with landmark].
- Call the Warden — [Name]: [Mobile]. The warden will coordinate and notify the family contact.
- If resident has a known condition, share the ICE Card (kept at reception) with the ambulance team.
- Inform Management Office — [Phone] — even outside office hours.
📞 Non-Emergency Escalation
- Facility issues (water, electricity, lift): Call Maintenance In-Charge first
- Resident concern / complaint: Speak to the Warden
- Unresolved issue: Submit in writing to Management Office or via Forum → Suggestions to Management
- Management Office hours: [Days], [Time]
🪪 ICE Card — In Case of Emergency
Every resident is encouraged to complete an ICE Card. Kept confidentially at reception and used ONLY in a medical emergency where the resident cannot communicate.
- Resident name and apartment number
- Blood group
- Known medical conditions (e.g. Diabetes, Heart condition, Hypertension)
- Current medications (or attach prescription)
- Allergies — medicines or food
- Family emergency contact: Name, relationship, mobile number
- Doctor’s name and contact
To create or update your ICE Card, visit the Management Office.